How to complain about internet provider philippines?

Should you wish to file a complaint, we highly recommend to get in touch with the National Telecommunications Commission to properly facilitate your concern. Kindly send your complaint to consumer@ntc.gov.ph.

Also the question is, can I complain globe to DTI? Globe Telecom, through its enterprise Information and Communications Technology arm Globe Business, and the Department of Trade and Industry (DTI) make it easier for Filipino businesses and consumers to air their issues and concerns via the 1-DTI (1-384) consumer hotline which is now ready to accept calls.

Beside above, how can I file a complaint with NTC? Send email request to r2.legal@ntc.gov.ph with caption heading “REQUEST FOR BLOCKING“

Best answer for this question, how do I report PLDT to the government?

  1. Complete name, address, email and contact number of complainant and respondent.
  2. Narration of facts.
  3. Demand.
  4. Scanned and attached proof of transaction and any government-issued ID of the complainant.

Furthermore, how do I report to DTI? To file a consumer complaint against an online seller, you may send your complaints to the DTI Fair-Trade Enforcement Bureau at fteb@dti.gov.ph. Kindly also CC eco@dti.gov.ph when you send your complaint.You may report your concerns through the GlobeOne app’s Help Center section. You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.

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How do I complain about Globe Internet?

  1. 171 – toll-free from any Globelines.
  2. (02) 919-8888 [Luzon]
  3. [032] 410-8888 [Visayas and Mindanao]

How do I report an Internet provider?

Make a complaint. If you cannot resolve a problem with your provider, contact the Telecommunications Industry Ombudsman (TIO) on 1800 062 058 or through the TIO website .

How can I contact NTC?

  1. NATIONAL TELECOMMUNICATIONS COMMISSION.
  2. Regional Office VII.
  3. Cor. M.
  4. Tel. No.: (032) 346-0179.
  5. Tel/Fax No.: (032) 422-6822.
  6. E-mail Address: ntc_vii@yahoo.com / ntc_vii@ntc.gov.ph.
  7. For Consumer Complaints and Inqueries please write to:
  8. ONE STOP PUBLIC ASSISTANCE CENTER (OSPAC):

Is PLDT under NTC?

The National Telecommunications Commission (NTC) has found PLDT Inc.

Where can I complain in PLDT?

Call our PLDT Hotline 171 and one of our customer care officers will be glad to assist you further. Click HERE to know more about how to contact us.

How do I complain to PLDT?

If you have issues with your internet/landline connection or would like to follow up an existing service request, you may reach out to our official Customer Care channels found at www.pldthome.com/contact.

How can I file a complaint against NTC PLDT?

Please lodge your complaint to the National Telecommunications Commission as the proper agency which has jurisdiction and can best handle such concern. Phone: (02)924.4464/921.3251. Email: consumer@ntc.gov.ph.

Do online sellers need DTI?

The Department of Trade and Industry (DTI) on Friday clarified online sellers who operate on an “irregular” basis or sell homemade products as a hobby are not required to register.

Where can I report online harassment lending in the Philippines?

  1. National Privacy Commission (NPC) via complaints@privacy.gov.ph;
  2. Philippine National Police Anti-Cybercrime Group via acg@pnp.gov.ph and pnpacgcfcu@gmail.com;
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What are 5 consumer responsibilities?

Consumers have five responsibilities: critical awareness; action; social concern; environmental awareness; and solidarity.

Who is the head of NTC?

The NTC is currently headed by Commissioner Gamaliel Cordoba, who assumed office in August 2009, and served under the administrations of former presidents Gloria Macapagal Arroyo and Benigno Aquino III, and the current President Rodrigo Duterte.

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